Interesting Facts:

● 50% of homes in the United States contain “problem molds.”

● The American College of Allergies estimated that 50% of illnesses are aggravated or caused by polluted indoor air.

● Indoor air is between 2 and 1 times more hazardous than outdoor air.

● Polluted indoor air is the #1 environmental health problem in the United States.

● 5 of every 10 homes in the United States contain significant amounts of air pollutants.

● A 400% increase in asthma rates over the past 25 years has been linked to indoor mold.

● A study by the Mayo Clinic of Rochester, WI found that 96% of chronic sinus infectious are associated with indoor mold

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Are your chemicals you use for cleaning air ducts safe for my family and pets?
Yes.  For air duct cleaning we use only Sporicidin Disinfectant Solution.  Sporicidin is EPA, FDA and OSHA approved.  It is the best choice for killing mold and mold spores and eliminates residual bacteria activity for up to six months.

How long does it take to clean the air ducts?
Roughly 1 - 1 1/2 hours per unit depending on the condition and accessibility of the ducts.

Do you use soap and water to clean the ducts?
Never.  Water increases humidity and causes mildew and rust and is difficult to remove.  We use powerful vacuum technology to remove all the contaminants.

Will the brushes damage my flexi air ducts? I have been told by other companies they can not be cleaned.
Yes, using the rotor brush will damage flexi ducts.  however, we can still clean your system thoroughly without using brushes.  Our powerful 35 horsepower Briggs and Stratton engines provide more than enough suction to to extract all the dust and particles without using the brushes.  The majority of accumulation in any system is located at the returns, blower, coils or fan and those areas are cleaned by hand.

Do I have to leave the house while the chemicals are being sprayed?
No. It is not necessary.  They are safe for adults, children, newborn babies and pets, and the elderly.

Is it true that once you have had your carpet/furniture cleaned they get dirtier quicker?
No, this was true many years ago when shampoo was used for cleaning.  Soap residue is hard to remove and it actual attracts dirt.  We don't use soap.  Cleaning machines and chemicals are much more sophisticated these days and this is no longer a problem.

How long will it take for my carpet/furniture to dry?
Drying times are affected by many things including humidity, light, ventilation, how much dirt has been removed, the level of competence in the cleaning technician and the moisture retention rates of the various types of fibers (wool, nylon, cotton, polyester, polypropylene, etc.)   In any case, furniture should be dry within 24 hours, and carpet within 8 hours.  In favorable conditions it will be considerably less.  Try to minimize traffic during the drying period.  If you need to walk on the carpet before it is completely dry we recommend you remove your remove your shoes or wear clean socks.

Does the room have to be clear for carpet cleaning?
No, but it does help if any breakable items such as china and glassware are removed from the room, including those that are inside cabinets that will have to be moved.  It would also help the technicians if small items of furniture are also removed, such as trash cans and lamps.  We do not move very large items such as gym equipment and very large cabinets and wardrobes.

Will all the stains come out?
Most marks will come out during cleaning.  A few may be more difficult.  Dye stains may need some specialist treatment to deal with them.  Any success at removing these types of stains is often diminished by home remedies that have already been tried before our technicians arrive.  The longer the stain has been there, the more difficult to remove.  So please contact us right away us before you try to do your own stain removal.  Our experienced technicians are familiar with all types of carpets and fabrics and the outcome can likely be predicted.

What is the trick to getting those grout lines in the ceramic tile looking so new?
Grout is actually a porous substance.  Our machines suction is so strong that it penetrates into the pores and removed the debris, making the grout lines look new.   We recommend sealing the grout lines after cleaning to help keep them clean in the future.

How often should my carpets be cleaned?
Supreme Air recommends cleaning every 4 - 6 months depending on color, type and usage of your carpet.

How often do my air ducts need to be cleaned?
Supreme Air recommends that your duct system be cleaned every 3  - 6 years depending on your health, how much dust in your environment, and humidity levels.  And for your new home, the duct system needs to be cleaned within 2 - 3 years to remove the residual dust and chemicals left behind from construction.

What is R-Value?
R-Value is a measurement of insulation's resistance to heat flow.  R-Values are established by the American Society of Testing and Materials (ASTM).  The higher the R-value, the greater resistance to heat flow.  R-values are determined by the density, material type, and thickness of each type of insulation.  Depending on where you live, the Department of Energy recommends certain R-values for insulating different areas of your home.

How much will I save by adding more insulation to my home?
Proper insulation will save money on your energy bills and help protect the environment by reducing your energy consumption.  The United States Department of Energy says that the average American family spends close to $1600 per year on energy bills.  Statistics indicate that, typically 44% of this goes for heating and cooling.  DOE states that homeowners may be able to reduce their energy bills by 10 - 50% by increasing the amount of insulation in their existing homes or purchasing additional insulation when buying new homes.

I heard that I can receive a credit on my income tax if I add insulation to my house.  What is the credit?
A tax credit is available to taxpayers who purchase insulation and have it installed  in their primary residence by December 31, 2010.  This is under the American Recovery and Investment Act of 2009, which was extended through the end of 2010.  The value of the credit is 30% of the cost of the insulation (or other energy saving materials, such as solar film) up to $1500 per taxpayer.  See IRS form 5695 to claim your credit. 

What is the basic difference between fiberglass, rock wool, cellulose insulation?
Fiberglass is made from recycled glass or sand or other inorganic materials under in a very controlled environment.  Fiberglass is available in blanket or can be blown in dry.  Since it is inorganic, it does not burn.  It is installed dry and does not retain moisture so it has nearly no settling over time which means that it's R-value will not degrade.  Rock wool is made in the same way as fiberglass except for the raw material is natural rock.  Rock wool can be blown in dry or it can be in blanket or board form.  Cellulose is made from recycled newspaper to which flame retardant chemicals are added.   Cellulose is usually blown in moistened with glue and has to dry.

I have heard that the Freon my air conditioner uses is being phased out.  Is that true?
Freon used in air conditioners, also known as R22, is being phased out gradually due to the impact of Freon on global warming.  It is a gradual process and the phase out started in 1989.  As of January 1, 2010, there will be a 35% reduction in the 1989 production levels of R22.   By 2030, Freon will no longer be manufactured.  Also as of January 1, 2010, all new air conditioning systems will be made to use R410A which is a different kind of refrigerant less harmful to the environment.   Supreme Air technicians are certified in Freon recycling by the Environmental Protection Agency.